Gaming and hospitality
Loyalty, group sales, and property-level reporting that has to roll up cleanly.
Northern Nevada
We live in AI. We breathe Salesforce. There are no salespeople here — the first call is with someone who has been personally accountable for delivering implementations.
Reno's business mix changed faster than most orgs did. Distribution and advanced manufacturing moved into the Tahoe-Reno Industrial Center, Bay Area companies opened offices here, and the gaming and hospitality operators that anchored the economy kept running systems built for a smaller version of themselves. The common result is a Salesforce org that has been extended by four different hands and now blocks the reporting leadership asks for.
Loyalty, group sales, and property-level reporting that has to roll up cleanly.
Order-to-cash across warehouse systems, with Salesforce as the customer record rather than a second inbox.
Quoting, field service, and warranty tracking on configurable products.
Referral pipelines and intake with an audit trail that survives review.
We are Nevada-based, so a Reno engagement can include time on site when it helps — a discovery workshop, a go-live, a training session with the team who will actually use the thing. Most work runs remote, on Pacific time, with the same senior person from first call to last.
Org diagnostics, data modeling, Experience Cloud, Apex and Flow engineering.
Power Automate, and Salesforce to Microsoft integration that holds up.
Agents grounded in your real customer data, not a demo dataset.
A senior owner on retainer instead of a hire you cannot justify yet.
Yes — Reno and the surrounding Northern Nevada. Leadership is Nevada-based and all delivery is United States-based.
No. There are none here. Everyone who engages with you has been accountable for delivering implementations. Why that matters.
Yes. Small, well-defined work gets scoped and shipped quickly, and priced accordingly. An org audit with a written recommendation is a common start.
Tell us what is not working in your org. You will hear back from a senior person, not a sales desk.
Or email paul@cloudyincalifornia.com · (775) 600-2775